All About My Client Rapport and Clientele Etiquette as Sole Proprietor of PEN in HAND Services

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I Am LGBTQ-Friendly, All People-Friendly, and Willing to Assist Anyone Who Needs My Services

PEN in HAND’s Dynamic and Refreshing Clientele Etiquette

My clients love working with me, Kimberly Laughlin, sole proprietor, and this page explains why.

As a whole, I have a dynamic rapport with my clients, while I provide refreshing, high-quality customer service.

I have plenty of excellent client reviews throughout this website to show for it.

What My Clients Receive from Me:

  • A Personable and Friendly Consultation.
  • Great Communication and Accessibility.
  • Professionalism and Expertise.
  • Attentiveness to Detail and Articulation.
  • Prompt Service and Affordable Rates.
  • A Well-Polished Piece of Work.

I take my interaction with every single potential client as well as every single established client very seriously.

How I Develop Trust and a Great Rapport with My Clients

In addition to my valued customer service qualities in the previous diagram, I have an ironclad etiquette protocol that I adhere to when it comes to my clients. I certainly do not need to refer to a mapped-out diagram or list—it just comes naturally to me after so many years of customer service experience, but I designed the following diagram simply to illustrate for my potential clients what my process is once I have been contacted by them.

I care about people, and I want them to feel comfortable with me and confident in my undertaking of the project they have entrusted to me. It is vitally important to me. I am here to help people however I can.

My Value

    ~ I am authentic, genuine, and a person of integrity.

    ~ I am professional, yet personable.

    ~ I am conscientious about providing excellent results.

    ~ I am meticulous and thorough while also being consistent with meeting deadlines.

    ~ My clients benefit greatly from my years of administrative, managerial, and customer service experience.

    ~ I work seven days a week, so I am always accessible.

My rates do not reflect my value, because I want to be an affordable benefit to my clients.

I wrote and designed this image from an original photo because it explains, "Why I sleep well at night."

My Client Rapport Summary

Once again, I have a dynamic rapport with my clients, while I provide refreshing, high-quality customer service. I have plenty of excellent client reviews to show for it that are posted all over this website.

I hope I get the opportunity and privilege to assist you in some way.